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Read our Car Hire FAQs

Here we look to answer every question we get asked about car hire – but if we don’t cover your query please do let us know ad we will add it to our 

Are roofracks or snowchains included in my car hire?
Are there different rules for Car Hire for under 25s?
Can I assume my Hire Car will come with a Sat Nav?
Can I have additional drivers on my hire car?
Can I hire a car if I have a medical condition?
Can I hire a car if I’ve forgotten my driving licence?
Can I pick up & drop off hire cars at different places?
Can I put a roof rack on my hire car?
Can I take my hire vehicle cross border?
Can more than one person drive the hire car?
Car Hire Term Glossary
Do hire cars have to be of a certain age or quality?
Do I need an International Driving Permit?
Do I need my driving license to hire a car?
Free Car hire – a guide to one way trips
How do I Find the Best Cheap Car Hire Deals?
How do I understand each individual fuel policy?
How to avoid paying for car hire extras
Find our essential guide to renting a car
International Driving Permit Guide
How many people can I have in my rental car?
How old is too old to hire a car?
Is being charged for car hire cleaning fair?
Is it better to hire a car weekly or daily?
Portugal and Toll Road Charges for Car Hirers
Should I choose unlimited mileage with my car hire?
What happens if I am late to pick up my hire car?
What happens if I am late to return my hire car?
What happens if I lose the keys to the hire car? 
What happens if I say yes to an upgrade?
What happens if the boot of the hire car is too small?
What if the car hire company give me the wrong car?
What if the model of car I chose is not available?
What methods of payment can I use to hire a car?
What should I do if I get the wrong car hire group?
Whats the car hire charge for lost keys?
Will my car hire company be in the airport?